Frequently Asked Questions
What is PrepLuv?
PrepLuv is an online OT and OTA board exam preparation platform that brings practice questions, detailed rationales, and study materials together in one place.
Does PrepLuv offer both OT and OTA exam prep?
Yes. PrepLuv offers separate OT and OTA preparation paths. Choose the path that matches the exam you are preparing to take.
How many practice questions does PrepLuv offer?
PrepLuv offers 1,500+ practice questions with detailed rationales. The questions available to you depend on your selected OT or OTA path and plan.
What study materials are included?
The Study Pack includes flashcards, videos, podcasts, and study documents. Your plan determines how much of the available content you can access.
What is the difference between Timed, Untimed, and Tutor Mode?
Timed Mode lets you practice with a time limit. Untimed Mode lets you work without a time limit. In both modes, the correct answers, rationales, domains, and topics appear after you submit your exam. Tutor Mode shows this feedback immediately after you answer each question. Rationales explain why the correct answer is right and why the other options are wrong.
Plans and access:
Is there a free trial?
Yes. The 7-day free trial gives you sample access to practice questions and study materials so you can explore PrepLuv before choosing a paid plan.
Do I need a credit card to start the free trial?
No. You can start the 7-day free trial without a credit card.
What is the difference between Silver, Gold, and Diamond?
Silver provides 50% access, Gold provides 75% access, and Diamond provides 100% access to the content available in your selected OT or OTA path. Paid plans include Timed, Untimed, and Tutor Mode, along with access to videos, podcasts, flashcards, and study documents.
How long does a paid plan last?
Each paid plan provides 90 days of access. You can view your plan and expiration date in your account.
Will my plan renew automatically?
No. PrepLuv paid plans are one-time purchases for 90 days of access. To continue studying after your access expires, purchase a plan again. You will not be charged automatically.
What happens when my access expires?
Your paid content access ends on your expiration date. Purchase a new plan when you are ready to continue using the paid practice questions and study materials.
Billing and account policies:
What is PrepLuv's refund policy?
Because PrepLuv provides immediate access to digital study materials, all purchases are generally final. If you experience a billing issue, duplicate charge, or technical problem that prevents access to your plan, please contact contact@prepluv.com within 7 days of purchase so our team can review the issue.
Can I switch from OT to OTA after I purchase?
PrepLuv plans are tied to the exam path selected at purchase. If you selected the wrong path by mistake, contact contact@prepluv.com as soon as possible so we can review your account.
Can I upgrade my plan?
If plan upgrades are available, you may be able to move from Silver to Gold or Diamond by paying the difference. Upgrade availability may depend on your account status and remaining access period.
Can I share my account with another student?
No. PrepLuv accounts are intended for individual use only. Sharing login access may result in account suspension.
Using PrepLuv:
Can I use PrepLuv on my phone or tablet?
Yes. PrepLuv is a responsive web platform you can access through a browser on a computer, tablet, or smartphone. An internet connection is required, and you do not need to download a separate app.
Do I need to download anything?
No. PrepLuv is browser-based. You can study from a computer, tablet, or phone with internet access.
Will my progress be saved?
Your practice activity and available dashboard information are saved in your account while your access is active.
Technical questions:
Email contact@prepluv.com for questions about your account, access, or technical issues. Include the email address associated with your account and a brief description of the issue. For technical problems, a screenshot can help us understand what happened.